FAQs

Frequently Asked Questions (FAQs)

1. What products does REGGAL DECORS offer?

REGGAL DECORS specializes in premium home décor products, including luxury table lamps, decorative flower pots, designer lighting, planters, and elegant décor accessories designed to enhance modern living spaces.


2. Where is REGGAL DECORS located?

REGGAL DECORS is operated by BBN INDUSTRIES and is based in:

1014, Sector 66, IT City,
Mohali, Punjab 160062,
India


3. Do you ship across India?

Yes. We deliver our products across India through trusted courier and logistics partners.


4. How long does delivery take?

Estimated delivery times:

  • Metro Cities: 3–7 Business Days

  • Other Cities: 5–10 Business Days

  • Remote Areas: 7–14 Business Days

Delivery times may vary depending on location and courier operations.


5. How can I track my order?

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

You can use the provided tracking number to monitor your shipment.


6. What payment methods do you accept?

We accept secure online payments through trusted payment gateways, including:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Other available payment methods displayed at checkout


7. Are your products made with premium materials?

Yes. REGGAL DECORS focuses on quality craftsmanship, durable materials, elegant finishes, and timeless designs to ensure customer satisfaction.


8. Can I return or exchange a product?

Please refer to our Return & Refund Policy for detailed information regarding returns, replacements, and refunds.


9. What should I do if my order arrives damaged?

If you receive a damaged or defective item, please contact us within 48 hours of delivery and share photographs of the product and packaging.

Our support team will assist you promptly.


10. Do product colors exactly match the website images?

We strive to display products as accurately as possible. However, slight differences in color, texture, or finish may occur due to lighting conditions, photography, screen settings, or manufacturing variations.


11. Do you offer bulk or corporate orders?

Yes. For bulk purchases, hospitality projects, interior design requirements, gifting solutions, or corporate orders, please contact our team directly.


12. How can I contact REGGAL DECORS?

Email:

care@reggaldecors.com
bbnindustrieschd@gmail.com

Phone:
+91 7888429638

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)


13. Why choose REGGAL DECORS?

✓ 12+ Years of Home Décor Excellence

✓ Premium Quality Craftsmanship

✓ Luxury Table Lamps & Designer Décor

✓ Elegant & Timeless Designs

✓ Secure Shopping Experience

✓ Dedicated Customer Support

✓ Pan-India Delivery


14. Is my payment information secure?

Yes. All transactions are processed through secure and trusted payment gateways. REGGAL DECORS does not store complete card details on its servers.


15. How can I stay updated on new products and offers?

Subscribe to our newsletter and follow REGGAL DECORS for updates on new arrivals, exclusive collections, special promotions, and home décor inspiration.

Thank you for choosing REGGAL DECORS.

Elevating Homes with Premium Décor & Designer Lighting.