Return & Exchange Policy

At Reggal Decors, customer satisfaction is our priority. We take great care in delivering premium-quality home décor products. If you are not completely satisfied with your purchase, we are here to help.

Returns

We offer a 3-day return policy from the date of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• The return request must be initiated within 3 days of receiving the product.

• Proof of purchase or order confirmation is required.

Exchanges

We offer a 7-day exchange policy from the date of delivery.

You may request an exchange if:

• The product arrives damaged or defective.

• You receive the wrong item.

• The product has a manufacturing defect.

Exchange requests must be submitted within 7 days of delivery.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Products damaged due to misuse, mishandling, or improper installation.

• Products returned without original packaging.

• Customized or special-order items (if applicable).

• Products showing signs of use.

Damaged or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

• Your order number

• Photos of the product

• Photos of the packaging

Our team will review the request and provide a suitable resolution.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will be processed to the original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

Return shipping charges may apply unless the return is due to a damaged, defective, or incorrect item received from us.

Contact Us

For any return, exchange, or refund-related queries, please contact us:

Email: care@reggaldecors.com

Our customer support team will be happy to assist you.